Corporate Programs

The Northwest School of Protocol offers quality business etiquette and protocol programs that allow participants to present themselves with confidence and authority. By acquiring the social skills that accompany the high standards of leadership excellence, executives will learn to represent both themselves and their firm in a positive and powerful manner. Many people equate good manners with good quality.

Business Etiquette for Today

Outclass the competition and have fun doing it.
Today in the fiercely competitive business arena, etiquette is simply another tool you need. While etiquette alone won't get you anywhere, it will give you that extra edge that will make the difference between you and another person who is just as intelligent. Business Etiquette for Today will empower you to present yourself with confidence, social awareness, and authority. Areas covered are:

• Communication Skills
• How to Make an Entrance and Work the Room
• Handshaking--The Ultimate Greeting
• Introducing Yourself and Others
• Forms of Address
• Eye Contact
• Rising to the Occasion
• Remembering Names
• Conversation Skills
• Non-verbal Communications
• Business Arena Communications
• Total Quality in the Business Arena
• As well as many other timely tips to help you outclass the competition.

Note: All business etiquette seminars include role-playing exercises. Each participant is provided an illustrated workbook to keep as a reference guide.

Dining Skills for Today

Be at ease as a guest or host.
A lot of business is conducted at parties and dinners; meetings that on the surface seem purely social. Knowing how to take advantage of the potential in these situations adds to your nine-to-five abilities. Many professionals are not at ease in such meetings.

Savvy dining skills play a major role in the business arena today. Top management at many Fortune 500 companies take potential front line employees to lunch or dinner to observe business etiquettes and their comfort levels with executives, spouses, waitrons, and yes, even myriad pieces of silverware. Like it or not, management equates good manners with competence in business and poor manners with incompetence.

To climb the corporate ladder, it is up to you to seize every opportunity to distinguish yourself and your employers from the competition. Dining Skills for Today will give you a useful set of dining etiquette tools for those special situations where business relationships are developed and strengthened in social settings. An on-site tutorial luncheon or dinner will be served. Areas covered are:

• Business Entertaining
• Host/Hostess and Guest Duties
• Place Setting Maps
• Silverware Savvy
• The Silent Service Code
• Body Language at the Table
• Handling Accidents
• Difficult-to-Eat Foods
• Forms of Service
• American and Continental Styles of Eating
• Toasting
• As well as many other dining tips to help you acquire the social and business polish of a knowledgeable and successful person.

Note: All seminars include role-playing exercises. Each participant is provided an illustrated workbook to keep as a reference guide.